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Privacy Policy

Last updated: December 2025

SafeSide Transport LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, passengers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, request a quote, submit a booking, or use our transportation services.

Privacy Policy 

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Home address or pickup/drop-off location

  • Emergency contact information

  • Payment information (if applicable)

B. Passenger Information

For school transport, youth programs, or medical appointments, we may collect:

  • Passenger name

  • Age (including minors)

  • School or program enrollment

  • Special accommodations needed (e.g., mobility support)

  • Authorized guardian name & contact

C. Website & Technical Data

  • IP address

  • Browser type

  • Pages visited

  • Cookies or similar tracking technologies

We do not sell this information to any third party.

2. How We Collect Information

We collect information through:

  • Online booking forms

  • Phone, email, or text communication

  • Intake forms completed by parents/guardians

  • Cookies when you browse our website

3. How We Use Your Information

We use collected information to:

  • Provide transportation services

  • Confirm and update bookings

  • Communicate pickup and drop-off details

  • Verify identity of guardians

  • Send invoices or confirmations

  • Improve safety and service quality

  • Comply with legal requirements

We never use personal information for marketing without consent.

4. Sharing & Disclosure

We may share information only when necessary, such as:

A. With authorized school districts or programs

To verify enrollment, scheduling, or attendance.

B. With parents/guardians

To share updates and ensure safety.

C. With law enforcement (only if legally required)

Example: safety investigations, court orders, or mandatory disclosures.

D. Service providers

Such as:

  • Payment processors

  • Website hosting (Wix)

  • Email service providers

These providers are contractually required to keep data safe.

We do not sell, rent, or trade personal information.

5. Protection of Minors’ Information

Because we transport minors, we follow enhanced safety protocols:

  • Personal information for minors is collected only from parents/guardians or authorized schools.

  • We do not knowingly collect information directly from children under 13.

  • All data regarding minors is used solely for transportation safety and scheduling.

6. Data Storage & Security

We implement safeguards such as:

  • Encrypted communication

  • Secure data storage

  • Limited access to staff only

  • Regular monitoring for security risks

No method is 100% secure, but we use industry-standard protection measures.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your information

  • Correct or update incorrect details

  • Request deletion of your data

  • Withdraw consent

  • Obtain a copy of your information

To exercise these rights, contact:
dispatch@safesidetransport.com

8. Cookies & Tracking

We may use cookies to:

  • Improve site performance

  • Track usage patterns

  • Save your preferences

You can disable cookies in your browser settings.

9. How We Communicate

We may contact you by:

  • Email

  • Phone call

  • Text message

These communications may include confirmations, schedule updates, receipts, or safety notifications.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version.

11. Contact Information

Questions or concerns?

dispatch@safesidetransport.com
Tucson, Arizona
(520) 460-2157

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