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Terms & Conditions

SafeSide Transport LLC – Terms & Conditions

Last updated: December 2025

Welcome to SafeSide Transport LLC (“Company”, “we”, “us”, or “our”).
These Terms & Conditions (“Terms”) govern your use of our website, booking system, and transportation services.
By accessing our website or booking a service, you agree to these Terms.

If you do not agree, please do not use our services.

Terms & Conditions - the basics

1. Services Provided

SafeSide Transport LLC offers non-emergency transportation services including:

  • Student transportation

  • McKinney-Vento / homeless student transportation

  • Medical appointment transportation

  • Quote-based rides and scheduled bookings

All services depend on availability, safety assessments, and operational capacity.

We reserve the right to modify, pause, or discontinue any service at any time.

2. Booking, Quotes & Payments

2.1 Quotes

All quotes are estimates based on distance, time, and service type. Final pricing may vary based on:

  • Route changes

  • Additional waiting time

  • Last-minute schedule changes

  • Special accommodations

2.2 Payments

Payments must be completed according to the terms provided at the time of booking.
Government-funded contracts follow their own billing requirements.

2.3 No-Show Policy

A no-show fee may apply if:

  • The rider is not present at pickup after a reasonable wait time

  • The cancellation occurs last-minute (customer canceled too late)

2.4 Late Cancellations

Cancellations must be made within the time frame stated in your booking confirmation.
Late cancellations may result in charges.

3. Safety & Conduct

We prioritize the safety of every rider. By booking, you agree that:

  • Riders must follow driver instructions

  • Seatbelts must be worn at all times

  • No unsafe behavior is allowed in the vehicle

  • We may refuse service if safety is compromised

If a rider’s behavior endangers others, service may be terminated immediately.

4. Service Limitations

We do not provide:

  • Emergency medical transportation

  • Transportation requiring medical staff

  • Transportation during dangerous weather or unsafe conditions

We reserve the right to cancel or reschedule rides due to safety concerns.

5. Website Use & User Responsibilities

By using safesidetransport.com, you agree not to:

  • Upload harmful or fraudulent information

  • Misuse the booking system

  • Attempt to disrupt or damage the website

We may restrict access to users who violate these rules.

6. Privacy & Data Collection

We collect data necessary to provide transportation services, including:

  • Name, contact info, addresses

  • Emergency contacts

  • Pickup/drop-off information

  • Special transportation needs

We do not sell your information.
See our Privacy Policy for full details.

7. Intellectual Property

All logos, branding, text, media, and design elements on this website are the property of SafeSide Transport LLC.
Users may not copy, reproduce, or distribute any content without written permission.

8. Liability Disclaimer

To the fullest extent permitted by Arizona law:

SafeSide Transport LLC is not liable for:

  • Delays caused by traffic, weather, or events outside our control

  • Loss of personal items left in vehicles

  • User-provided incorrect information

  • Damages resulting from misuse of our website or services

Our company provides transportation as-is and as-available.

9. Contracted Services

If you are a school district, agency, or organization entering into a formal contract:

  • These Terms apply unless replaced by a signed agreement

  • The signed contract overrides these Terms where conflicts exist

10. Changes to These Terms

We may update these Terms at any time.
The “Last updated” date will reflect the most recent revision.

Continued use of the website or services means you accept the updates.

11. Contact Information

For questions or concerns, contact:

SafeSide Transport LLC
Email: Dispatch@safesidetransport.com
Phone: (520) 460-2157
Address: Tucson, AZ

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